Packages can be returned postage prepaid to: Dog Sport Holland Jan van Arkelweg 3 3791 AA Achterveld.
When the ordered products does not meet your expectations or you have ordered the wrong product, you can return the products within 14 days in the original packaging, clean and unused and return postage prepaid (cost customer).
To clarify for our customer service you will need to accompany the shipment by a copy of the invoice, your bank or giro number and the reason for return.
Return of articles is for your account and risk. We do advise a proof of shipping.
If we do received the products we will refund the purchase price within 5 working days on your bank account.
Despite the great care we devote to your order, you may receive the wrong product. In that case, you should always contact us by e-mail firstname.lastname@example.org or by phone 0342-451442
When Dog Sport Holland delivered articles are not returned within the "trial period" of 14 days, the products are without any objections accepted by you.
Changing the ordered items is possible. You can return your order within 14 days. Please send us a new order by using the webshop.
Returns from abroad.
Returns from abroad apply equal conditions. Please note! Your return from abroad can only be processed after consultation.
Transport world wide
For orders outside of Europe it is possible to order without VAT.
Make the following choices in the shopping cart:
shipment: "pick up at merchant"
We will send you an invoice without VAT, including the correct shipping costs, and a paypal payment request.